Dyeing Desires Shipping and Returns Policy

Application of Terms

By making a purchase on our website, you agree to and accept the terms of our General Terms and Conditions. All terms and conditions outlined in the General Terms and Conditions apply to this Shipping and Returns Policy. In the event of any contradiction between this policy and the General Terms and Conditions, this policy supersedes the General Terms and Conditions.

Shipping Policy

Processing Time for Current Inventory: Orders for items in our current inventory typically ship within 2-3 business days after payment has been received, excluding weekends and holidays.

Processing Time for Preorders: Preorders, which are items not currently in stock, have a processing time of 2-4 weeks. Please note that this is the time it takes for the item to be manufactured and prepared for shipping.

Shipping Methods: We offer standard shipping through reputable carriers. Shipping times may vary based on your location.

Shipping Rates: Shipping costs are calculated based on the weight and size of your order, as well as your location. The exact shipping cost will be displayed during the checkout process.

Tracking Information: Once your order has been shipped, you will receive an email with the tracking number and a link to track your package’s progress.

Returns, Refunds, Exchanges, etc.

We offer returns, refunds, exchanges, and other related services only at our sole discretion. Requests for returns, refunds, exchanges, or any other form of compensation must be made within 7 days of receiving your order.

Damaged or Defective Items: If you receive a damaged or defective item, please contact us within 7 days of receiving your order at [email protected] with photos of the damaged or defective product. We will assess the issue and, if eligible, provide instructions for the return, exchange, refund, or any other form of compensation, solely at our discretion.

Refunds: If your return is approved, we will initiate a refund to your original method of payment. You will receive the credit within a certain amount of days, depending on your card issuer’s policies.

Contact Us

If you have any questions about our Shipping and Returns Policy, please contact us at:

Dyeing Desires

Email: [email protected]

By making a purchase on our website, you agree to and accept the terms of our Shipping and Returns Policy. Thank you for choosing Dyeing Desires!

Merina Thomas
Artist and Proprietor
Dyeing Desires